housing calculatorOwning a rental property in the District of Columbia can be a lucrative investment, which naturally comes with an array of professional and legal responsibilities. From federal laws and local regulations to moral and financial responsibilities, your obligations change substantially when you transition from being a homeowner to a landlord. 

When you “Do It Yourself,” you’re tasked with managing the property, handling tenant relations, ensuring legal compliance, and much more. The key questions to ask yourself when you seek to master the D.C. rental housing market include: 

           1. Which property management tasks can you take on yourself, and 
           2. At what point should you entrust the job to professionals?

DIY Property Management Tasks

Looking at things from a distance, it seems like a no-brainer to self-manage a property you have purchased. You have a solid property. You find good tenants. You cash-in on the rent income. What can go wrong? Here are a few things that many landlords feel confident in managing on their own.

Routine Maintenance: Regular upkeep is essential to maintaining the value and appeal of your property. Owners can handle tasks such as lawn care, cleaning common areas, painting, and basic maintenance like changing light bulbs or air filters. Staying on top of these tasks can enhance tenant satisfaction and reduce the likelihood of major repairs down the line and it can save money.

Communication: Establishing clear communication channels with tenants can foster a stronger landlord-tenant relationship. Landlords can personally address concerns, answer questions, and provide timely responses to maintenance requests. Open lines of communication contribute to tenant retention and satisfaction and better long-term rentals.

Rent Collection: Collecting rent is a straightforward task that landlords can manage themselves, so long as you have a tenant who is paying on time. Ask yourself if you want to be interfacing directly with a resident in your rental who runs into economic troubles and becomes a late payer, month after month. By setting up a convenient payment system and providing clear rent due dates, landlords can maintain consistent cash flow and make the process more efficient.

Lease Agreements: Crafting a well-drafted lease agreement is within the capabilities of landlords, especially with many online platforms that provide lease templates these days. With the assistance of legal templates or resources, landlords can outline terms, responsibilities, and expectations for both parties. However, always have a legal professional versed in D.C.’s landlord-tenant law review the document to ensure compliance with DC’s rental laws.

Property Management Tasks That are Better Left to the Professionals

When you hit the wall with the various complexities in D.C. and federal landlord/tenant laws, it’s time to think about what critical components of successful rental housing should be outsourced. When you think of your best and favorite skills, are you prepared for key things required of landlords in the District? Take a peek at just a few of the most important ones below.

Market Analysis and Pricing: Professionals have the expertise to conduct thorough market analyses, helping landlords determine competitive rental prices. Setting the right rent ensures steady occupancy rates and maximizes returns on investment. Stair Stepping your rental price during advertising can save you from lost revenue month-on-month. And property managers with units in their portfolio similar to yours can often have a stronger sense of what the market is paying for a rental like yours.

Tenant Screening: One of the most crucial aspects of property management is selecting the right tenants. Landlords can take charge of this task by thoroughly screening applicants, checking references, and conducting background checks to ensure responsible and reliable tenants. The District’s City Council has imposed a wide array of restrictions on what you can and cannot check for with prospective tenants. Do you want to be caught off guard and faced with a discrimination lawsuit? Think twice before you decide to use subjective measures for tenant selection.

Legal Compliance: The District of Columbia has strict rental laws and regulations that landlords must adhere to. Professionals well-versed in local laws can ensure your property and practices are compliant, reducing the risk of legal disputes and financial loss. 

Complex Maintenance and Repairs: While landlords can handle basic maintenance, significant repairs and complex issues are best left to professionals. And you will need a skilled intermediary to help navigate the different bids to know which is realistic and which simply has overblown costs. Hiring qualified licensed and insured contractors ensures that repairs are done correctly and safely, preventing potential hazards and tenant dissatisfaction, and keeping liability for problems with the contractor.

Emergency Response: Property management professionals have systems in place to handle emergencies, such as plumbing leaks or electrical failures. Their round-the-clock availability ensures that tenants’ needs are met promptly and efficiently. Do you know folks who can be your support system? If not, you may want professional property management.

Tenant Evictions: Dealing with tenant evictions is a sensitive and legally intricate process, particularly in the District of Columbia after 2002 legislation. Property management professionals can guide landlords through the eviction process, ensuring that all legal requirements are met while minimizing potential conflicts. Trying to represent yourself in Landlord Tenant court now has so many risks to invalidate your lawsuit it is best to use an attorney specialized in DC Landlord Tenant Law to make sure all of the requirements are met for the lawsuit to proceed. 

Finding the Balance

Making the decision to do your own property management tasks or hiring professionals depends on several factors, including your experience, time availability, and the scale of your rental property portfolio. Some landlords may thrive in handling many aspects themselves, while others might benefit from entrusting their properties to seasoned property managers.\

While landlords can handle tasks like routine maintenance, and rent collection, seeking legal help for District landlord/tenant law compliance, other necessary skills may be harder to develop and can leave you in hot water with a knowledgeable tenant. Think deeply about alleviating the stress and mitigate potential risks by understanding your strengths and limitations as a landlord. Doing so today will help you make informed decisions that contribute to the success of your rental property and get you the revenue you want to see tomorrow.

Whatever decision you make on your property management, feel free to contact us hello@columbiapm.com. Stay informed.


Scott Bloom, Owner and Senior Property Manager, Columbia Property Management
Bloom founded Columbia Property Management in 2012. CPM’s goal is to provide a powerful, personal level of service to our clients. We focus on smaller landlords, professionally managing their assets, so they can succeed by investing in rental real estate.

Scott is an active member in multiple professional organizations including the National Association of Residential Property Managers (NARPM) and serves on the property management committee of Greater Capital Area Association of REALTORS® (GCAAR).

For more information and resources, go to www.ColumbiaPM.com